Welcome to the Inspire family!
Congratulations on choosing Inspire to treat your sleep apnea! Inspire is helping tens of thousands of people with sleep apnea get comfortable, restful sleep, many for the first time in years. If you have any questions that are not answered on this site, we encourage you to contact Inspire Patient Services below.
Life with Inspire
Welcome to Inspire
Rest and Heal
Learning Your Sleep Remote
Connect to the Inspire App
Tuning Your Inspire
Life with Inspire
Learn more by reading the Frequently Asked Questions below:
Magnetic Resonance Imaging (MRI) Definition: An MRI is a type of medical imaging that uses magnetic fields to create an internal view of the body.
If you have an Inspire Model 3028, you are eligible for MRI scans provided specific conditions are followed.
If you have an Inspire Model 3024, you are not eligible for MRI scans.
To find out what type of Inspire Model you have, please contact your doctor or look at your Patient ID card. There is a YELLOW MR TRIANGLE on the back of the Patient ID Card if you have the Inspire Model 3028. If so, you are eligible for MRI provided specific scan conditions are followed.
If the back of your Patient ID Card does not have the YELLOW MR TRIANGLE, you have the Inspire Model 3024 and are not eligible for MRI scans. It is important to note that all Inspire patients are eligible to have CT scans, X-Rays and ultrasound images taken anywhere in the body.
For more information on MRI Guidelines, please click here.
PLEASE CONSULT WITH YOUR INSPIRE PHYSICIAN FOR MORE INFORMATION
Please watch the video above titled “Learning Your Sleep Remote” for instructions on how to use the Inspire Sleep Remote. If you are still having trouble, please contact your Inspire doctor.
If your remote is not working, first try replacing the batteries. If that does not help, call your Inspire doctor to set up a troubleshooting appointment or call Inspire Therapy Support at 844-672-4357, Option 3.
If you have an Inspire Model 3032 Sleep Remote, the lower half of the front side of the remote is removed. A new 9V battery will need to be put in. If you have an Inspire Model 2500 Sleep Remote, the lower half of the back side of the remote is removed. Two AAA batteries will need to be put in. Refer to your Inspire Sleep Remote manual for more information.
If you have misplaced your remote, contact your Inspire doctor’s office right away. The cost for a replacement remote is typically $300, but may vary.
The Huawei Mate 20 Lite mobile and Android Galaxy A52 are NOT compatible with the Bluetooth Remote. For other specific mobile operating system requirements, please refer to the Inspire Sleep App Manual.
The fine-tune sleep study is done when you and your doctor decide you are ready. Typically, this is a few months after Inspire is turned on.
If you feel comfortable, go up one step every few nights by pressing (+). If the new level is uncomfortable, step down one step by pressing (-). Once you find a step that gives you comfortable, restful sleep, stay there. You do not need to step up to the top level if you do not feel comfortable doing so. Most patients go up at least 5 steps in the first four to six weeks.
The stimulation from Inspire therapy may feel less strong as time goes on. This is completely normal and is a part of the acclimatization process. Remember, you can always verify if stimulation is on by checking your Inspire Sleep Remote. If you have concerns, contact your Inspire doctor’s office.
To get a printout of your compliance to Inspire, schedule an appointment with your Inspire doctor. Be sure to bring your Inspire Sleep Remote, as it records your nightly usage of the device. Your doctor will download the data and provide you with a printout that shows your compliance.
If you lost or did not receive your Inspire identification card, please contact your Inspire doctor’s office or email [email protected].
Tell the TSA agent that you have an implanted device and show them your medical device identification card. It is fine to go through the millimeter wave detection scanner and to walk through the metal detector, but walk directly through without lingering. Consult your Inspire physician or Inspire manual for more information.
If you need a pacemaker or another type of implantable medical device, please have your doctor contact your Inspire doctor prior to surgery. They will discuss how to intraoperatively test the two devices to ensure they do not interact.
Please tell your dentist that you have an implantable device. All precautions taken with other implantable devices such as pacemakers should be taken and your dentist should keep all electrical devices such as the dental drill as far from your implant as possible. Do not continue the procedure if you feel stimulation.
Mammograms are fine to have with Inspire. You should inform the technician that you have an implantable device and show them where the implantable components are located.
All Inspire patients are eligible to have CT scans and X-Rays anywhere in the body. If you have an Inspire Model 3028, you are eligible for MRI scans provided specific conditions are followed. PLEASE CONSULT WITH YOUR INSPIRE PHYSICIAN FOR MORE INFORMATION.
To find out what type of Inspire Model you have, please contact your doctor or look at your Patient ID card. There is a YELLOW MR TRIANGLE on the back of the Patient ID Card if you have the Inspire Model 3028. If the back of your Patient ID Card does not have the YELLOW MR TRIANGLE, you have the Inspire Model 3024 and are not eligible for MRI scans.